Directions:

We are located at 170 Main Street, new Hartford, CT. we have ample parking in front or around
back. To ensure that we provide the best possible service to our customers, we have developed
the following customer service guidelines.

What to Bring:

• Water shoes – to walk on rocks, sticks, fish hooks and whatever else is in the river. Flip flops
  and long laces are not ideal.
• Sunglasses and Sunscreen – because the glare off the water can be strong
• Water – plastic bottle, because it might get hot when you are paddling
• Change of Clothing – leave in your car for when you return
• Swimsuit or Trunks – if it’s hot, you’ll want to get wet along the way
• Waterproof Case for Phone – don’t want to drop it in the water
• Picnic or Snack Items – there are plenty of wonderful places to stop
• Waterproof Pants/Shorts – for colder days, or because jeans act like sponges
• Protective Clothing – if it’s rainy or cold depending on the time of year
• Insect Repellent – on the shore, mosquitoes can get bad sometimes
• Please REMEMBER – Pack in, Pack out – Leave no trash behind

Cancellation Policy:

In the event that you will need to cancel your appointment, please be sure to give a minimum
of a 24-hour notice. Any appointments canceled with less than 24 hour notice are subject to a
$15 cancellation fee. In the event you are ill or in contact with someone who is ill we will do our
best to work around the cancellation policy. Everyone’s health and safety are our utmost
importance.